FREQUENTLY ASKED QUESTIONS

We accept all major credit cards (Visa, Mastercard, American Express) and PayPal. All payments are processed securely through Paddle.

Individual designs are $19 each. If you want access to everything, we have a subscription: $69/month or $690/year (which saves you 2 months). Subscribers can download any design from our library.

Yes. We use Paddle as our payment processor — they're PCI-DSS compliant. We never see or store your credit card details.

Right now, each design is purchased separately. If you're planning to grab several, the subscription might make more sense — unlimited access for one monthly fee.

Right after you pay, we'll send a zip file to your email. Inside you'll find PNG and JPG versions of your design. You can also re-download anytime from your account if you create one.

Every download includes a PNG (transparent background) and JPG (white background). Both are 4K resolution (4096 x 5120 pixels) at 300 DPI — ready for large format printing up to 13" x 17".

For one-time purchases, you can re-download your files forever from your account. For subscriptions, you have access as long as you're subscribed. But any files you've already downloaded? Those are yours to keep.

Download links expire after 72 hours for security reasons. If yours has expired, you can request a new one from the download page by entering your email. Still having trouble? Email us at [email protected].

For one-time purchases, each order allows up to 10 downloads (just to prevent link sharing). Need more? Contact us. Subscribers get unlimited downloads.

Pay $69/month (or $690/year) and you get instant access to download any design from our library. We add 4+ new designs every month. Want to cancel? No problem — do it anytime from your account.

When you cancel, you keep access until the end of your current billing period. After that, you won't be able to download new files. But here's the thing: any files you already downloaded are yours forever.

Yep. You can upgrade anytime from your account. We'll prorate what you've already paid and apply it to your yearly plan. You'll save $138 compared to paying monthly for a year.

Yes, but creating one is quick — just your email. You'll need it to access your library and manage your subscription.

No worries. Your previous purchases stay in your library. The subscription just gives you access to everything else too.

No, we don't. Since these are digital files that we deliver instantly, all sales are final. We know that's not ideal, but once a file is downloaded, we can't really take it back. Please check out the previews before you buy.

Digital products are tricky — once you download a file, there's no way for us to know if it's been deleted. We provide detailed previews so you can see exactly what you're getting. We're not trying to be difficult, it's just how digital goods work.

We're sorry, but we can't process refunds for accidental purchases either. Our checkout has confirmation steps to help prevent this. Take a moment to double-check before completing payment.

You can cancel anytime from your account settings. Your access continues until the end of your billing period — we don't do partial refunds for unused time.

That's different from a refund request. If you're having technical issues (corrupted files, wrong format, etc.), email us at [email protected] and we'll sort it out.

All files are 4K resolution (4096 x 5120 pixels) at 300 DPI. That means you can print up to 13" x 17" at full quality. The files work great for both digital use and professional printing.

The files are yours to use after purchase. How you use them is up to you. We provide high-resolution, print-ready files suitable for posters, prints, and various merchandise.

No, just PNG and JPG. This helps protect the original artwork while still giving you files that are ready to use right away.

We're always looking for ideas. While we can't promise specific requests, feel free to reach out with suggestions. We add 4+ new designs every month based on what's popular.