PRIVACY POLICY
How we handle your data, the short version: we only collect what we need and we don't sell it.
Information We Collect
We collect only what we need to deliver your purchases and provide our service:
• Account information: Email address, name (optional), and password
• Payment information: Handled entirely by Stripe, we never see or store your card details
• Purchase history: What you've bought and downloaded
• Custom art requests: Description and reference images you submit
• Communication: Messages you send us via contact forms
How We Use Your Information
Your information is used to:
• Deliver your digital downloads and send download links
• Process payments through our secure payment provider
• Send purchase receipts and order confirmations
• Notify you about subscription renewals and billing
• Respond to your support requests
• Send art updates and new releases (if you opt in)
Payment Security
All payment processing is handled by Stripe, a PCI-compliant payment provider. We never see, store, or have access to your full credit card number.
Stripe may store your payment information for subscription renewals. You can manage this through your account settings or by contacting us.
Email Communications
We'll email you for:
• Purchase receipts and download links (required)
• Subscription renewal notices (required)
• Password reset requests (required)
• Art updates and new releases (optional, you can opt out)
You can unsubscribe from marketing emails anytime using the link in the email footer. Transactional emails (receipts, renewals, password resets) cannot be disabled while you have an active account.
Cookies & Analytics
We use essential cookies to keep you logged in and remember your preferences. We may use basic analytics to understand how people use our site, but we don't sell your data or use invasive tracking.
Data Sharing
We don't sell your personal information. We only share data with:
• Stripe: For payment processing
• Email service: To send transactional emails
• Cloud storage: To host your downloadable files
These services only receive the minimum information needed to provide their function.
Your Rights
You can:
• Access your account data anytime through your settings
• Update your profile information
• Download your purchase history
• Delete your account by contacting us
If you're in the EU, you have additional rights under GDPR. Contact us to exercise them.
Data Retention
We keep your account data as long as your account is active. Purchase records are retained for accounting and legal purposes.
If you delete your account, we'll remove your personal data within 30 days, except for records we're legally required to keep.
Changes to This Policy
We may update this policy from time to time. For significant changes, we'll notify you via email. Continued use of our service constitutes acceptance of the updated policy.
Questions?
If you have questions about your data or this privacy policy, reach out at contact@turnedninja.com
Last updated: January 2026